Question 1

What happens in case of rain?

Accepted Answer

Rain checks will be issued when the pools have been cleared and has remained clear for a
least one hour after the manager has made the announcement to exit the pools. The park will
remain open until the General Manager makes the decision to close for the day. After one hour,
guests can receive a rian check to visit the park on a different day during the season. Guests
MUST present their receipts for all individuals wanting to receive a rain check. There is a time
stamp on the receipts; this is why you must keep your receipt. Guest must be present in order to
receive a rain check. A rain check will expire on the last day of the season and is only
redeemable at the park. There will be NO REFUNDS!

Question 2

What is the Raging Rivers Waterpark refund policy?

Accepted Answer

The waterpark has no refund policy. All sales are final. However, we do understand that there
may be extraordinary circumstances that may be cause for a refund. Refunds are solely at the
discretion of the park management and will never be issued in cash.

There are no refunds on incidental expense (lovers, food, admission prices, etc). Please be
clear with staff on what you want to purchase when ordering with us. It is up to the customer to
ask for and show proof if they qualify for any of the discounted rates (i.e. military ID, twilight and
other promos).

No refunds are issued regardless of time spent in the park or if we re-open once the inclement
weather passes.
As on outdoor facility, it is up to patrons to check the weather and make an informed decision
before attending the park. The park is not responsible for inclement weather in the area, and will
always put safety of our guests first and foremost. In the event of inclement weather or other
cases of early closure, Rain Checks may be issued.

Question 3

Is there a charge for parking?

Accepted Answer

Parking is $10 per vehicle. Premier and Platinum Season Pass holders, schools and charter buses park for free.

Question 4

Can I bring my own flotation device?

Accepted Answer

We welcome all Coast Guard approved life jackets. We do offer life jackets for use throughout the park. Plus, we sell Puddle Jumpers in our gift shop. For the safety of all of our guests, no rafts, water wings, personal life jackets, etc. will be allowed into the park.

Question 5

Are Tubes Available?

Accepted Answer

We provide tubes free of charge for all attractions that require a tube. We do not supply tubes for Breaker Beach Wave Pool. You may rent a single or double tube for use at the Wave Pool and Lazy River for only $10.

Question 6

Is food available for purchase at the park?

Accepted Answer

Raging Rivers has a variety of resturants. We sell amazing grilled hamburgers, traditional chicken tenders, hot dogs, salads, wraps, pizzas made at the park, Mexican food, Hersey ice cream, Mini Melts, funnel cakes, and many other meal items.

No outside food or beverages are allowed inside the waterpark. Picnic areas are located outside the park in our parking lot area.

Question 7

Can we bring our own food and drink into the park?

Accepted Answer

Outside food and beverages may not be brought into the park, with limited exceptions:
 
• Sealed bottled water.
• Baby Food (formula).
We offer a wide variety of restaurants and snack options throughout the park. You make also leave the park to eat - simply have your hand stamped before exiting so you may return the same day.

Question 8

Can I wear shoes in the park?

Accepted Answer

We do suggest you wear comfortable sandals or aqua shoes; however, shoes are not allowed on any of our slides. We don’t recommend street shoes. "Heely" and "Rollies" style shoes are not permitted. Wheels must be removed or retracted from shoes.

Question 9

If I forgot my bathing suit, do you have suits for sale?

Accepted Answer

Our retail shop is well-stocked and has everything you may need to enjoy the fun and sun at Raging Rivers. We have a large selection of merchandise which includes men’s, women’s and children’s suits, t-shirts, tank-tops, and a variety of hats, sunglasses, shoes, beach towels, and sunscreen.

Question 10

Are there changing rooms, showers, and lockers available?

Accepted Answer

Our Bathhouse is equipped with showers and changing facilities. All day lockers are available for purchase at the kiosk on our locker deck. Lockers are $6 for a small locker and $10 for a large locker.

Question 11

Are tubes available?

Accepted Answer

We provide tubes free of charge for all attractions that require a tube. We do not supply free tubes for Breaker Beach Wave Pool. You may rent our single or double tubes for use at the Wave Pool. For rental, single tubes $6 and double tubes are $10.

Question 12

Does the concrete get hot at Raging Rivers Waterpark?

Accepted Answer

Yes, on hot days the concrete does get hot. For our guests' comfort we strongly recommend water shoes, flip flops or sandals. You can hold your shoes going down all attractions or leave them at the bottom of the ride.

Question 13

Can I bring my own flotation device?

Accepted Answer

For the safety of all of our guests, no rafts, water wings, personal life jackets, etc. will be allowed into the park unless they are Coast Guard approved.

We do sell Puddle Jumpers in our gift shop and have free life jackets for use throughout the park.

Question 14

Are towels provided?

Accepted Answer

Please bring your own beach towels or we have them available for purchase in our retail gift shop.

Question 15

Are life jackets provided?

Accepted Answer

Life jackets are provided free of charge on a first-come, first-served basis. They are for small children and non-swimmers. There are life jacket trees located throughout the park. You are also welcome to bring your own Coast Guard approved life jacket.

Question 16

What happens if I get separated from my party?

Accepted Answer

To avoid becoming separated from your party, plan to meet at a designated area before you begin your day. If your small child gets lost, please find the nearest staff member.

Question 17

Do you have a dress code?

Accepted Answer

Appropriate swim attire required; no provocative, thong or thong-like bathing suits, swim attire with rivets, buckles, belts or metal ornaments. Appropriate swim attire rules are strictly enforced. Failure to comply with any part of the dress code may result in ejection from the park without refund.

Question 18

What are the behavior rules?

Accepted Answer

Foul language and unruly behavior will not be tolerated. No outside alcohol, weapons, knives or firearms are allowed in the premises. No running, smoking, vaping, spitting, or throwing of objects permitted. No solicitation or distribution of literature on park property unless approved by management. Each Guest must also comply with the Rider Responsibility code as mandated by the State of Illinois.

Question 19

Can my small child wear diapers?

Accepted Answer

For safety of all guests, children two (2) years and younger must wear a swim diaper when in the water. Reusable swim diapers are available for purchase in our retail shop.

Question 20

How do I re-enter the park once I leave?

Accepted Answer

Be sure to have your hand stamped at the Front Gate as you leave if you wish to return to the park that day and be sure to keep your parking ticket handy if you choose to leave the parking lot.

Question 21

Do you have an ATM?

Accepted Answer

If you're short of cash, there is an ATM located inside the retail store.

Question 22

What type of restrictions do you have on each of your rides?

Accepted Answer

Breaker Beach Wave Pool - No height restriction.

Runaway Rafts - Must be able to carry own tube. One person per tube.

Shark Slide - Must be able to carry own tube. One person per tube.

Treehouse Harbor - Fun for all ages. Slide only for children.

Swirlpools - Must be 48" and taller and a strong swimmer. Deepest water in park, 7'.

Itty Bitty Surf City - For our small guests 42" and under.

Cascade Body Flumes -  No tubes.

Endless River - Fun for all ages. Small children may ride with parent.

Mississippi Monster- Under 300 lbs and must be 48" and taller.

Question 23

Do you have First Aid personnel?

Accepted Answer

Raging Rivers is committed to ensure the safety of our guests. The park employs certified Ellis and Associates Lifeguards during operating hours and during any special function. First Aid is located just past the retail store.

Question 24

What is the smoking policy?

Accepted Answer

Raging Rivers is a non-smoking park; however, you may get your hand stamped and smoke in the parking lot where benches are provided.

Question 25

When are Fireworks?

Accepted Answer

Check out our event page and calendar when Raging Rivers Waterpark amazing fire works shows are for the 2026.

Question 26

Are there other things to do around Grafton and Alton, Illinois?

Accepted Answer

Absolutely!  Be sure to visit Enjoy Grafton's Website as well as the Alton Regional Convention & Visitors Bureau for many things to see and do in the area.

Closed for the Season - Thank You for a Great 2026 Summer!

FAQ

What happens in case of rain?

What is the Raging Rivers Waterpark refund policy?

Is there a charge for parking?

Can I bring my own flotation device?

Are Tubes Available?

Is food available for purchase at the park?

Can we bring our own food and drink into the park?

Can I wear shoes in the park?

If I forgot my bathing suit, do you have suits for sale?

Are there changing rooms, showers, and lockers available?

Are tubes available?

Does the concrete get hot at Raging Rivers Waterpark?

Can I bring my own flotation device?

Are towels provided?

Are life jackets provided?

What happens if I get separated from my party?

Do you have a dress code?

What are the behavior rules?

Can my small child wear diapers?

How do I re-enter the park once I leave?

Do you have an ATM?

What type of restrictions do you have on each of your rides?

Do you have First Aid personnel?

What is the smoking policy?

When are Fireworks?

Are there other things to do around Grafton and Alton, Illinois?