FAQ
 

Rain checks will be issued when the pools have been cleared and have remained clear for at least one hour after the Park Manager or Aquatics Supervisor makes the decision to close for the day. After one hour, guests can receive a rain check to visit the park on a different day during the season. Guests must be present to receive a rain check. A rain check will expire on the last day of the current operating season and is only redeemable at Raging Rivers Waterpark. There will be NO REFUNDS.

Raging Rivers Waterpark has no refund policy. All sales are final. However, we do understand that there may be extraordinary circumstances that may be cause for a refund. Refunds are solely at the discretion of Raging Rivers Waterpark management and will never be issued in cash. There are no refunds on incidental expenses (lockers, food, admission prices, etc.). Please be clear with staff about what you want to purchase when ordering with us. It is up to the customer to ask for and show proof if they qualify for any of the discounted rates. (i.e. Military ID and Senior rate) No refunds are issued regardless of the time spent in the park or if we re-open once the inclement weather passes. As an outdoor facility, it is up to patrons to check the weather and make an informed decision before attending the park. Raging Rivers Waterpark is not responsible for inclement weather in the area and will always put the safety of our guests first and foremost. In the event of inclement weather or other cases of early closure, Rain Checks may be issued.

Parking is $7 per vehicle. Premier and Platinum Season Pass holders, schools and charter buses park for free.

We welcome all Coast Guard approved life jackets. We do offer life jackets for use throughout the park. Plus, we sell Puddle Jumpers in our gift shop. For the safety of all of our guests, no rafts, water wings, personal life jackets, etc. will be allowed into the park.

We provide tubes free of charge for all attractions that require a tube. We do not supply fire tubes for breaker beach wave Pool. You may rent a single or double tube for use at the Wave Pool and Lazy River for $10.

Raging Rivers has a variety of resturants. We sell amazing grilled hamburgers, traditional chicken tenders, hot dogs, salads, wraps, pizzas made at the park, Mexican food, Hersey ice cream, Mini Melts, funnel cakes, and many other meal items. No outside food or beverages are allowed inside the waterpark. Picnic areas are located outside the park in our parking lot area.

Outside food and beverages may not be brought into the park, with limited exceptions: • Sealed bottled water. • Baby Food (formula). We offer a wide variety of restaurants and snack options throughout the park. You make also leave the park to eat - simply have your hand stamped before exiting so you may return the same day.

We do suggest you wear comfortable sandals or aqua shoes; however, shoes are not allowed on any of our slides. We don’t recommend street shoes. "Heely" and "Rollies" style shoes are not permitted. Wheels must be removed or retracted from shoes.

Our retail shop is well-stocked and has everything you may need to enjoy the fun and sun at Raging Rivers. We have a large selection of merchandise which includes men’s, women’s and children’s suits, t-shirts, tank-tops, and a variety of hats, sunglasses, shoes, beach towels, and sunscreen.

Our Bathhouse is equipped with showers and changing facilities. All day lockers are available for purchase at the kiosk on our locker deck. Lockers are $6 for a small locker and $10 for a large locker.

We provide tubes free of charge for all attractions that require a tube. We do not supply free tubes for Breaker Beach Wave Pool. You may rent our single or double tubes for use at the Wave Pool. For rental, single tubes $6 and double tubes are $10.

Yes, on hot days the concrete does get hot. For our guests' comfort we strongly recommend water shoes, flip flops or sandals. You can hold your shoes going down all attractions or leave them at the bottom of the ride.

Parking is $5 per vehicle. Premier and Platinum Season Pass holders, school and charter buses park for FREE.

For the safety of all of our guests, no rafts, water wings, personal life jackets, etc. will be allowed into the park unless they are Coast Guard approved. We do sell Puddle Jumpers in our gift shop and have free life jackets for use throughout the park.

Please bring your own beach towels or we have them available for purchase in our retail gift shop.

Life jackets are provided free of charge on a first-come, first-served basis. They are for small children and non-swimmers. There are life jacket trees located throughout the park. You are also welcome to bring your own Coast Guard approved life jacket.

To avoid becoming separated from your party, plan to meet at a designated area before you begin your day. If your small child gets lost, please find the nearest staff member.

Appropriate swim attire required; no provocative, thong or thong-like bathing suits, swim attire with rivets, buckles, belts or metal ornaments. Appropriate swim attire rules are strictly enforced. Failure to comply with any part of the dress code may result in ejection from the park without refund.

Foul language and unruly behavior will not be tolerated. No outside alcohol, weapons, knives or firearms are allowed in the premises. No running, smoking, vaping, spitting, or throwing of objects permitted. No solicitation or distribution of literature on park property unless approved by management. Each Guest must also comply with the Rider Responsibility code as mandated by the State of Illinois.

For safety of all guests, children two (2) years and younger must wear a swim diaper when in the water. Reusable swim diapers are available for purchase in our retail shop.

Be sure to have your hand stamped at the Front Gate as you leave if you wish to return to the park that day and be sure to keep your parking ticket handy if you choose to leave the parking lot.

If you're short of cash, there is an ATM located inside the retail store.

Breaker Beach Wave Pool - No height restriction. Runaway Rafts - Must be able to carry own tube. One person per tube. Shark Slide - Must be able to carry own tube. One person per tube. Treehouse Harbor - Fun for all ages. Slide only for children. Swirlpools - Must be 48" and taller and a strong swimmer. Deepest water in park, 7'. Itty Bitty Surf City - For our small guests 42" and under. Cascade Body Flumes - No tubes. Endless River - Fun for all ages. Small children may ride with parent. Mississippi Monster- Under 300 lbs and must be 48" and taller.

Raging Rivers is committed to ensure the safety of our guests. The park employs certified Ellis and Associates Lifeguards during operating hours and during any special function. First Aid is located just past the retail store.

Raging Rivers is a non-smoking park; however, you may get your hand stamped and smoke in the parking lot where benches are provided.

Check out our event page and calendar when Raging Rivers Waterpark amazing fire works shows are for the 2025.

Absolutely! Be sure to visit Enjoy Grafton's Website as well as the Alton Regional Convention & Visitors Bureau for many things to see and do in the area.